FAQs & Troubleshooting
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MFC-J5335DW
337 Results
1.
(Video) Load A3/Ledger paper
2.
(Video) Load A4/Letter paper
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Setup a Brother machine on a wireless (Wi-Fi) network.
6.
(Video) Connect telephone line and power cords
7.
Correct the Paper Feed to Clear Vertical Lines
8.
(Video) Load and print an Envelope (Manual Feed Slot)
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
(Video) Set up your Brother machine
15.
I cannot find some option in the Printing preferences. (For Windows)
16.
When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
17.
(Video) Install Ink Cartridges
18.
Paper Tray #1 not detected/ Paper Tray #2 not detected
19.
Reset the Network Settings to Factory Default
20.
(Video) Unpack your Brother machine
21.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
22.
The printer status is Offline or Paused.
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
Document Jam
25.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
26.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
27.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
28.
Ink Low
29.
Transfer faxes to the PC when my machine has a mechanical issue.
30.
Forward a fax to another fax machine when my machine has a mechanical problem.