FAQs & Troubleshooting
Popular |
297 Results
- 1White spots appear.
- 2Pre-Required Procedures (Linux)
- 3Toner smears when rubbed.
- 4Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5Dirty spots are printed.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 8I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 9The image is ghosted.
- 10Printouts have wrinkles or creases.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13The printer status is Offline or Paused.
- 14Color around the edge of printing is incorrect.
- 15Can I transfer faxes in the MFC's memory to the PC?
- 16When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 17I'm using Macintosh®. What are the settings in the Scanner window used for?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19What driver package format is supported by my Linux distribution?
- 20Can I print from or scan to Android™ Smartphone?
- 21I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 22Set up my Brother machine to forward the received faxes to another location.
- 23I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 24Printouts have toner specks.
- 25What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 26What is the recommended paper?
- 27How can I activate/deactivate the Toner Save Mode?
- 28ControlCenter3 displays a blank screen at startup (Windows)
- 29The paper is skewed when it's printed.
- 30When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 31How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 32When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 33I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 34How do I replace the waste toner pack?
- 35Can I reduce the size of a received fax on this machine?
- 36"Paper Jam B" error appears on the LCD. What should I do?
- 37"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 38What can happen if the wrong paper is used in your machine.
- 39What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 40Scan and save a document in PDF format (Scan to File)
- 41White lines or bands or ribbing appear across the page.
- 42Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 43I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 44Why do paper jams occur when feeding envelopes?
- 45How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 46How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 47Why doesn't the machine answer when receiving a call?
- 48What is the BRAdmin Professional software used for?
- 49I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)