FAQs & Troubleshooting
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MFC-9420CN
297 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Color around the edge of printing is incorrect.
4.
Printouts have wrinkles or creases.
5.
Scan and save a document in PDF format (Scan to File)
6.
Vertical black lines or streaks appear on the printout.
7.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
8.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
9.
Dirty spots are printed.
10.
Nothing is printed on the page or some colors are missing.
11.
Delete print jobs from the print queue.
12.
Set up my Brother machine to forward the received faxes to another location.
13.
Pre-Required Procedures (Linux)
14.
Can I print from or scan to Android™ Smartphone?
15.
Printouts have toner specks.
16.
What is the recommended paper?
17.
What driver package format is supported by my Linux distribution?
18.
The printer status is Offline or Paused.
19.
How can I activate/deactivate the Toner Save Mode?
20.
The image is ghosted.
21.
White spots appear.
22.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
23.
What can happen if the wrong paper is used in your machine.
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
26.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
27.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
28.
Toner smears when rubbed.
29.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
30.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?