FAQs & Troubleshooting
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347 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3REPLACE DRUM
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5Can I print from or scan to Android™ Smartphone?
- 6Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Wrinkles or creases
- 9Jam Rear
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14No Paper
- 15Curled (video instructions available)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18Check Connection
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21White spots or black spots at 94 mm (3.7 in.) intervals
- 22Turn the Toner Save mode on or off
- 23Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 24What is Brother iPrint&Scan?
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26What driver package format is supported by my Linux distribution?
- 27Pre-Required Procedures (Linux)
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Poor fixing
- 30Replace Toner
- 31Protect your Brother machine against unauthorised access over the network
- 32How to identify your Operating System (OS).
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34What is Toner Continue Mode?
- 35Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 36The printer status is Offline or Paused.
- 37When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 39Can I use voice mail on the same line as my Brother machine?
- 40Curled
- 41Curled or wavy
- 42Lines across the page
- 43White lines, bands or ribbing across the page
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Enable the Brother machine's network interface.
- 46Scan from the Brother iPrint&Scan application using Windows Phone.
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 50Set up the Brother machine to 2-sided(duplex) print the received faxes.