FAQs & Troubleshooting
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MFC-7860DW
345 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Can I print from or scan to Android™ Smartphone?
8.
Gray background
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
Curled (video instructions available)
12.
Curled or wavy
13.
REPLACE DRUM
14.
Clean the paper pick-up roller (video instructions available)
15.
JAM INSIDE
16.
Reset the network settings to the factory default (video instructions).
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Delete print jobs from the print queue.
19.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
20.
Replace Toner
21.
Pre-Required Procedures (Linux)
22.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
23.
Reset the network settings to the factory default (video instructions available)
24.
Black lines down the page
25.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
What driver package format is supported by my Linux distribution?
28.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
29.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
30.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.