FAQs & Troubleshooting
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337 Results
- 51Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 52Locate files scanned with ControlCenter3 (For Windows)
- 53How many times will my Brother machine automatically redial a number?
- 54When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 55I'm using Macintosh. What is the PreScan option used for?
- 56I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 57The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 58The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 59I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 60When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 61Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 62Change the printer driver settings (Windows/macOS)
- 63Which E-mail packages are compatible with ControlCenter3?
- 64I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 65Can I transfer faxes to the PC when my machine has a mechanical problem?
- 66My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 69Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 70I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 71Scan multiple pages into one file instead of each scan being saved as a separate file.
- 72Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 73Configure and use PC-FAX (CUPS) (Linux)
- 74Protect your Brother machine against unauthorised access over the network
- 75My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 76A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 77When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 78When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 79Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 80Can I use AirPrint with my Brother machine?
- 81Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 82The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 83Locate files scanned with ControlCenter2 (For Macintosh)
- 84I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 85Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 86I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 87Install PaperPort™ 12SE / 14SE onto Windows 10.
- 88When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 89Print command (LPR) (Linux)
- 90When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 91Scan from the Brother iPrint&Scan application using Windows Phone.
- 92Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 93The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 94The ink cartridges run out very quickly. Is there any reason for that?
- 95I cannot use the "Modules Update" button on Web BRAdmin.
- 96Uninstall Scan-key-tool. (Linux)
- 97Is my Brother machine compatible with third party print servers?
- 98I updated the Web BRAdmin and cannot enable the logging function.
- 99Why is it necessary for my machine to go through regular cleaning cycles?
- 100Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.