FAQs & Troubleshooting
Popular |
339 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6What is Brother iPrint&Scan?
- 7Can I print from or scan to Android™ Smartphone?
- 8What driver package format is supported by my Linux distribution?
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12How do I know which side up my photo paper should be in the tray?
- 13I cannot print using my Brother machine on a wireless network (Windows)
- 14One or more of my colors are not printing (blank). What can I do?
- 15Paper Jam
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19Scan and save a document in PDF format (Scan to File)
- 20When I print, the pages are smudged with ink. What should I do?
- 21Print using only the black ink cartridge when the Color cartridges have run out.
- 22When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 23How to identify your Operating System (OS).
- 24The printer status is Offline or Paused.
- 25Can I use voice mail on the same line as my Brother machine?
- 26Replace Ink
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 29A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 32How do I load envelopes into my machine?
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 37Scan multiple pages into one file instead of each scan being saved as a separate file.
- 38Is my Brother machine compatible with Windows Vista?
- 39When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 40Pre-Required Procedures (Linux)
- 41The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 42Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 43I cannot send a fax using PC-FAX (Windows 10)
- 44Enable the Brother machine's network interface.
- 45Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 46I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 47Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 48Can I transfer faxes to the PC when my machine has a mechanical problem?
- 49Print the Network Configuration List
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.