FAQs & Troubleshooting
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177 Results
- 51When I print many continuous labels, part of the label data is printed twice.
- 52I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 53How do I clean my QL machine?
- 54I installed the DK roll, but the message "No paper" appears.
- 55How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 56What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 57Printing is not possible. (P-touch Editor 5.0 for Mac)
- 58The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 59How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 60How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 61How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 62Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 63Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 64How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 65When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 66The driver installation finished successfully but I cannot print. (Linux®)
- 67The printing position shifts vertically or horizontally. (Linux®)
- 68I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 69I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 70How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 71Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 72How do I transfer templates or other data from the computer to the printer?
- 73How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 74My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 75The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 76How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 77How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 78The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 79My printer will not print from the P-touch Address Book software.
- 80How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 81How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 82I cannot communicate with the product during installation. (Communication error message is displayed.)
- 83How do I find the IP address set to the print server? (PS-9000)
- 84How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 85How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 86When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 87P-touch Editor crashes when I open it on my Mac.
- 88I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 89I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 90I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 91I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 92I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 93Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 94I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 95I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 96All print jobs have been cancelled and nothing can be printed. (Linux®)
- 97I cannot print from the client computer to the printer on the print server. (Linux®)
- 98I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 99I cannot save the edited text file. (Linux®)
- 100I do not know how to become a superuser in Ubuntu. (Linux®)