FAQs & Troubleshooting
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223 Results
- 1(Video) Replace the Toner Cartridge
- 2Check the firmware version.
- 3Use Universal Print (Windows)
- 4Wireless setup is requesting a WPS PIN to complete the setup
- 5What is the default password for my Brother machine?
- 6(Video) Load A4/Letter paper
- 7Replace Drum
- 8Toner Low or Prepare New Toner Cartridge
- 9Print on Both Sides of the Paper (Windows®)
- 10(Video) Set up your Brother machine
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Paper is Jammed in the Back of the Machine
- 13Paper is Jammed in the Paper Tray
- 14Jam MP Tray
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Size Error DX or Size Error 2-sided
- 19Cannot print after a Windows 10 update (June 2020)
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22My Brother machine is unresponsive.
- 23Print as a Poster (Windows®)
- 24The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26(Video) Unpack your Brother machine
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Change the printer driver settings (Windows/macOS)
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Drum !
- 31Drum End Soon
- 32Paper is Jammed inside the Machine
- 33Image skewed
- 34Control Printer Driver settings (only available for Windows)
- 35I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 36I cannot find some options in the Print dialog box (macOS 11 or later)
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 39Change machine settings from your computer.
- 40Send an Email with User Authentication
- 41Install a Certificate on Your Brother Machine
- 42Load and Print on Envelopes Using the MP Tray
- 43Enable the Brother machine's network interface.
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46How to identify your Operating System (OS).
- 47Use a Macro from Your Computer (Windows®)
- 48Wrinkles or creases
- 49Reduce Toner Consumption
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)