FAQs & Troubleshooting
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205 Results
- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3What is Brother iPrint&Scan?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6Replace Drum
- 7(Video) Connect the cord
- 8Paper is Jammed in the Paper Tray
- 9Print on Both Sides of the Paper (Macintosh)
- 10The printer status is Offline or Paused.
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12(Video) Unpack your Brother machine
- 13Replace the Toner Cartridge
- 14Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 15Drum !
- 16Paper is Jammed in the 2-sided Tray
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20How to identify your Operating System (OS).
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23Paper is Jammed in the Back of the Machine
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27(Video) Set up your Brother machine
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Send an Email Securely Using SSL TLS
- 30Size Error DX or Size Error 2-sided
- 31Reset the Network Settings to the Factory Settings
- 32Manage Multiple Certificates
- 33Print on Both Sides of the Paper (Windows®)
- 34Download a file from the "Downloads" section and save it to Windows 10 computer.
- 35I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 36Reduce Printing Noise
- 37I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 38I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 39Size mismatch
- 40Paper is Jammed inside the Machine
- 41Reduce Toner Consumption
- 42I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 43Use Mopria® Print Service (MPS) with my Brother machine
- 44Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 45Send an Email with User Authentication
- 46Load and Print Thick Paper and Labels Using the MP Tray
- 47Toner Low or Prepare New Toner Cartridge
- 48Print as a Poster (Windows®)
- 49Change the printer driver settings (Windows/macOS)
- 50Jam MP Tray