FAQs & Troubleshooting
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135 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Connect the cord
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(Video) Load A4/Letter paper
- 5(Video) Paper is Jammed inside the Machine
- 6Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 7Reset the Drum Counter
- 8(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9(Video) Paper is Jammed in the Paper Tray
- 10Replace Drum
- 11Turn the Toner Save Mode on or off.
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14TONER ENDED
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Manual Feed
- 17No Toner
- 18Clean the Paper Pick-up Rollers
- 19(Video) Paper is Jammed in the 2-sided Tray
- 20LED Patterns and Indications
- 21What is the recommended paper?
- 22Load Paper in the Paper Tray
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24(Video) Set up your Brother machine
- 25(Video) Unpack your Brother machine and install the toner cartridge
- 26Curled or wavy
- 27Unpack your Brother machine and install the toner cartridge
- 28Self-Diagnostic
- 29What driver package format is supported by my Linux distribution?
- 30The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 31Reduce Printing Noise
- 32What is Toner Continue Mode?
- 33Toner Low or Prepare New Toner Cartridge
- 34Drum !
- 35(Video) Paper is Jammed in the Back of the Machine
- 36"Offline" appears on the Status Monitor.
- 37Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 38Print as a Booklet Automatically (Windows)
- 39Cancel a Print Job
- 40I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42Where can I download Brother iPrint&Scan application for Mac?
- 43What kind of envelopes and labels are recommended for printing?
- 44How to identify your Operating System (OS).
- 45Drum End Soon
- 46Envelope creases
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48Print on envelopes, labels or thick paper from the Manual feed slot
- 49Black lines down the page
- 50My machine prints 2-sided when I select 1-sided printing in the driver (Linux)