FAQs & Troubleshooting
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137 Results
- 1(Video) Load A4/Letter paper
- 2Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3(Video) Replace the Toner Cartridge
- 4(Video) Paper is Jammed in the Back of the Machine
- 5Reset the Drum Counter
- 6(Video) Set up your Brother machine
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Connect the cord
- 9(Video) Load an Envelope (Manual Feed Slot)
- 10Load Paper in the Paper Tray
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 12What kind of envelopes and labels are recommended for printing?
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14(Video) Paper is Jammed inside the Machine
- 15LED Patterns and Indications
- 16I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 17Turn the Toner Save Mode on or off.
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 21(Video) Paper is Jammed in the Paper Tray
- 22Clean the Paper Pick-up Rollers
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25(Video) Unpack your Brother machine and install the toner cartridge
- 26What is Toner Continue Mode?
- 27(Video) Cannot Detect
- 28Size Error DX or Size Error 2-sided
- 29Manual Feed
- 30Toner Low or Prepare New Toner Cartridge
- 31Can I use non-Brother or third party supplies with the Brother machine?
- 32Replace Drum
- 33What is the recommended paper?
- 34Set Auto Power Off Mode
- 35Open the Control Panel (For Windows)
- 36I cannot print from my computer via USB.
- 37Size Mismatch
- 38What driver package format is supported by my Linux distribution?
- 39Check the remaining ink or toner level (Linux)
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41Possible solutions for print quality issues
- 42"Offline" appears on the Status Monitor.
- 43Delete print jobs from the print queue.
- 44Reduce Printing Noise
- 45Change the printer driver settings (Windows/macOS)
- 46TONER ENDED
- 47Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 48Drum !
- 49What can happen if the wrong paper is used in your machine.
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)