FAQs & Troubleshooting
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108 Results
- 1(Video) Set up your Brother machine
- 2(Video) Print a long paper
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4Printer Jam or Paper Jam
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Install Starter Ink
- 8Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 9The printer status is Offline or Paused.
- 10What is the default password for my BRAdmin or Web Based Management?
- 11Replace Ink
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Cannot print after a Windows 10 update (June 2020)
- 15Delete print jobs from the print queue.
- 16Remove Paper Scraps
- 17Open the Control Panel (For Windows)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 20To install the printer driver easily using a tool. (Linux)
- 21I cannot print using my Brother machine on a wired network (Windows/macOS)
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 24Wrong Ink Cartridge
- 25Access Web Based Management
- 26Enable the Brother machine's network interface.
- 27Protect your Brother machine against unauthorised access over the network
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 30Cannot Detect Ink Volume
- 31How to identify your Operating System (OS).
- 32Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 33Change the printer driver settings (Windows)
- 34Cannot Print XX or Print Unable XX
- 35Cannot Detect
- 36No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 37Print using only the black ink cartridge when the Color cartridges have run out.
- 38Improve poor print quality.
- 39Print the Network Configuration Report
- 40I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 43When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46Large characters are printed incorrectly. (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50Update the Driver or Firmware for your Brother machine