FAQs & Troubleshooting
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HL-J6010DW
111 Results
1.
(Video) Set up your Brother machine
2.
Set up your Brother machine on a wireless network (Windows/macOS)
3.
The printer status is Offline or Paused.
4.
Install Starter Ink
5.
Printer Jam or Paper Jam
6.
The machine does not automatically enter Power Off mode.
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
My Brother machine could not be found over the network when I installed drivers on my computer.
9.
My Brother machine turns off automatically or earlier than before.
10.
What is the default password for my Brother machine?
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
13.
Reset the Network Settings to Factory Default
14.
(Video) Print a long paper
15.
Check the remaining ink or toner level (Linux)
16.
Wireless setup is requesting a WPS PIN to complete the setup
17.
Sleep
18.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
19.
Discover the MAC address of the Brother network card
20.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
21.
What is the recommended paper?
22.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
23.
Add your Brother machine with AirPrint (macOS)
24.
I cannot print full-page photos or images using Email Print.
25.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
26.
I cannot print using my Brother machine on a wired network (Windows/macOS)
27.
I cannot print on a wireless (Wi-Fi) network (Mac)
28.
Delete print jobs from the print queue.
29.
Cannot Detect Ink Volume
30.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?