FAQs & Troubleshooting
![]() |
Popular |
227 Results
- 1The print speed is slow.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Replace Drum
- 5What is Brother iPrint&Scan?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Jam Tray 1 or Jam Tray 2
- 8Jam Duplex
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Can I print from or scan to Android™ Smartphone?
- 13Replace PF Kit xx
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17What driver package format is supported by my Linux distribution?
- 18Cannot print after a Windows 10 update (June 2020)
- 19How to identify your Operating System (OS).
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21Cover is Open
- 22Jam Inside
- 23Jam MP Tray
- 24Duplex Disabled
- 25Print both sides of paper or a booklet automatically
- 26What can happen if the wrong paper is used in your machine.
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29The printer status is Offline or Paused.
- 30Jam Rear
- 31Replace Toner
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Fuser Error or Self-Diagnostic
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Is my Brother machine compatible with Windows Vista?
- 36Curled
- 37Print on labels and envelopes from the MP tray.
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42Change the printer driver settings (Windows/macOS)
- 43Replace Laser
- 44Size Error DX
- 45Toner Low or Prepare New Toner Cartridge
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47Replace Fuser
- 48Enable the Brother machine's network interface.
- 49Protect your Brother machine against unauthorised access over the network
- 50Use the Universal Printer Driver for BR-Script. (PostScript language emulation)