FAQs & Troubleshooting
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126 Results
- 109/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 227/04/2022Uninstall the drivers. (Mac OS X 10.6 or greater)
- 320/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 413/04/2022I cannot print from my computer via USB.
- 507/04/2022The printer status is Offline or Paused.
- 601/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 710/11/2021Open the Control Panel (For Windows)
- 812/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 912/10/2021I get the "Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory" error on Gentoo (Linux)
- 1030/09/2021Uninstall the printer drivers (For Windows)
- 1120/07/2021I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1222/06/2021Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1318/12/2020How to identify your Operating System (OS).
- 1416/07/2020Cannot print after a Windows 10 update (June 2020)
- 1506/07/2020What driver package format is supported by my Linux distribution?
- 1602/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 1703/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 1803/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 1927/11/2019Print command (LPR) (Linux)
- 2027/11/2019Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2127/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 2215/11/2019Print command (cupswrapper) (Linux)
- 2329/10/2019Pre-Required Procedures (Linux)
- 2429/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 2529/10/2019Large characters are printed incorrectly. (Linux)
- 2629/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 2729/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 2823/10/2019To install the printer driver easily using a tool. (Linux)
- 2914/06/2019Windows 10 Support Information
- 3014/06/2019Install the built-in drivers (For Windows 8 or later)
- 3112/06/2019Uninstall printer drivers (Linux)
- 3227/03/2019Check the firmware version.
- 3329/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 3428/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 3524/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 3624/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 3724/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 3824/01/2019I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapperXXXX: No such file or directory". (Linux)
- 3924/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4024/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4120/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 4217/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4327/08/2018Change the printer driver settings (Windows/macOS)
- 4416/08/2018Uninstall the drivers. (Mac OS X 10.5)
- 4516/08/2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 4627/07/2018I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4705/07/2018Windows 7 Support Information
- 4809/05/2016Delete print jobs from the print queue.
- 4925/03/2016What is the difference between the toner cartridge and the drum unit?
- 5025/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.