FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Replace the drum unit.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 6Adjust color settings by using the custom setting in the printer driver
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8The printer status is Offline or Paused.
- 9Printouts have wrinkles.
- 10Can I use AirPrint with my Brother machine?
- 11The paper is skewed when it's printed.
- 12What is the recommended paper?
- 13Spots are printed at 75mm.
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16Is my Brother machine compatible with Windows Vista?
- 17How do I replace the Belt Unit?
- 18"JAM REAR" error appears on the LCD. What should I do?
- 19What can happen if the wrong paper is used in your machine.
- 20Replace the toner cartridge
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Can I print from or scan to Android™ Smartphone?
- 25"JAM INSIDE" error appears on the LCD. What should I do?
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Delete print jobs from the print queue.
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Change the printer driver settings (Windows/macOS)
- 30Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 31Print on both sides of the paper.
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33How do I replace the Waste toner box?
- 34What kind of paper can I use?
- 35What kind of memory can I use?
- 36Printouts have a curl or wave.
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 39A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 40How do I clear the message "Print Unable 32" from the LCD display?
- 41I cannot print over a network using the XML Paper Specification Printer Driver.
- 42In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 43What driver package format is supported by my Linux distribution?
- 44Open the Status Monitor
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46How to identify your Operating System (OS).
- 47I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 48What is the Network Shared printing?
- 49I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 50How do I improve the color density? (Print Calibration)