FAQs & Troubleshooting
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HL-4040CN
170 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
What is the recommended paper?
5.
Change the printer driver settings (Windows/macOS)
6.
How do I replace the Waste toner box?
7.
The paper is skewed when it's printed.
8.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
9.
How do I replace the Belt Unit?
10.
Printouts have a curl or wave.
11.
Delete print jobs from the print queue.
12.
Can I use non-Brother or third party supplies with the Brother machine?
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
15.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
16.
What kind of paper can I use?
17.
Spots are printed at 75mm.
18.
Cannot print after a Windows 10 update (June 2020)
19.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
20.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
21.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
22.
Printouts have wrinkles.
23.
Can I print from DOS applications?
24.
The printer status is Offline or Paused.
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
Download a file from the "Downloads" section and save it to Windows 8 computer.
27.
Can I use AirPrint with my Brother machine?
28.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
29.
How do I improve the color density? (Print Calibration)
30.
"JAM REAR" error appears on the LCD. What should I do?