FAQs & Troubleshooting
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142 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2"JAM: E" error appears on the LCD. What should I do?
- 3The machine does not print anything.
- 4"JAM: C" error appears on the LCD. What should I do?
- 5"Jam: Z" error appears on the LCD. What should I do?
- 6I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 7Can I print from or scan to Android™ Smartphone?
- 8"JAM: D" error appears on the LCD. What should I do?
- 9"JAM: B" error appears on the LCD. What should I do?
- 10What kind of labels and transparencies can I use?
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12How to identify your Operating System (OS).
- 13I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14What kind of paper can I use?
- 15I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 16"JAM: A" error appears on the LCD. What should I do?
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18What are the expected yields of the consumables?
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 21The paper is skewed when it's printed.
- 22What is a "Generic PCL Driver"?
- 23How do I install the CompactFlash Card?
- 24I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 25What kind of options does this printer use?
- 26What is the BRAdmin Professional software used for?
- 27What do LCD messages on Display (Error Messages) mean?
- 28Delete print jobs from the print queue.
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 32Change the printer driver settings (Windows/macOS)
- 33Functions supported in the Windows 7 built-in drivers
- 34How do I add the Staples?
- 35What do LCD messages(Printer Status Messages) on Display of a control panel mean?
- 36How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 37I cannot print from Mac OS X.
- 38I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 39Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 40What kind of memory can I use?
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42Can I print from DOS applications?
- 43What can happen if the wrong paper is used in your machine.
- 44Can I print using the IPP protocol on Windows XP?
- 45When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 46What is the recommended paper?
- 47Paper size settings are unavailable when I print from OpenOffice (Linux)
- 48Large characters are printed incorrectly. (Linux)
- 49Print command (cupswrapper) (Linux)
- 50I am unable to print from a client PC to a printer on a print server. (Linux)
