FAQs & Troubleshooting
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149 Results
- 51"JAM: A" error appears on the LCD. What should I do?
- 52Cannot print after a Windows 10 update (June 2020)
- 53Can I print using the IPP protocol on Windows XP?
- 54What kind of options does this printer use?
- 55I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 56"Jam: R" error appears on the LCD. What should I do?
- 57What kind of memory can I use?
- 58Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 59Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 60How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 61What are the expected yields of the consumables?
- 62How do I factory reset the print server?
- 63I want to change the paper tray and paper size settings from the printer driver. How can I do?
- 64The driver installation finished successfully but I cannot print. (Linux)
- 65Install the built-in drivers (For Windows 8 and Windows 10)
- 66I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 67Pre-Required Procedures (Linux)
- 68Windows 10 Support Information
- 69I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 70What is the Network Shared printing?
- 71How do I check the driver version in Windows® (PCL Printer Driver)?
- 72Uninstall printer drivers (Linux)
- 73How do I replace the drum unit?
- 74How do I install additional memory?
- 75I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 76Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 77What is the difference between the toner cartridge and the drum unit?
- 78I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 79A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 80I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 81The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 82All print jobs are aborted and nothing is printed. (Linux)
- 83I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 84I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 85I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 86The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 87I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 88I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90Open the Control Panel (For Windows)
- 91I cannot print from my computer via network. (For Windows)
- 92Which emulation modes does this printer have?
- 93I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 94What is the best printer driver to use-the PCL or BR-Script driver?
- 95How do I replace the toner bottle?
- 96I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 97Uninstall the drivers. (Mac OS X 10.5)
- 98How do I change the print server password?
- 99Printing takes too long.
- 100I cannot install the driver when using the Driver Install Tool. (Linux)