FAQs & Troubleshooting
Popular |
165 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3What is the BRAdmin Professional software used for?
- 4Can I print from or scan to Android™ Smartphone?
- 5The printer status is Offline or Paused.
- 6White spots appear in areas of dense black printing.
- 7Delete print jobs from the print queue.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 10How can I change the printer settings?
- 11Printouts have a curl or wave.
- 12What is the recommended paper?
- 13Printouts have toner specks.
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Download a file from the "Downloads" section and save it to Windows 8 computer.
- 16I am using Windows. When I print a document, the printed page is blank. What should I do?
- 17The printer prints unexpectedly or it prints garbage.
- 18Output sheets are completely black.
- 19I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 20The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 21'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 22How can I clean the inside of the printer?
- 23How can I clean the corona wire of the drum unit?
- 24Printouts are with gray background.
- 25Replace the drum unit.
- 26I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30How to identify your Operating System (OS).
- 31I cannot print from my computer via USB.
- 32Change the printer driver settings (Windows/macOS)
- 33The paper is skewed when it's printed.
- 34The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 35What is a "Generic PCL Driver"?
- 36Printouts have wrinkles or creases.
- 37Black toner marks appear across the page.
- 38White Spots on black text and graphics at 75 mm (2.95 in.) intervals and Black Spots at 75 mm (2.95 in.) intervals.
- 39What can happen if the wrong paper is used in your machine.
- 40How can I activate/deactivate the Toner Save Mode?
- 41The printed letters are slanted, positioned incorrectly.
- 42How do I print a Test page?
- 43White lines appears down the page.
- 44I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 45Where do I find the complete User's Guide?
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 48Protect your Brother machine against unauthorised access over the network
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Use the Universal Printer Driver for PCL