FAQs & Troubleshooting
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198 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot print from the MP Tray. Why?
- 3The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 4What is the recommended paper?
- 5My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 6The machine does not print anything.
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8The printer status is Offline or Paused.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10What is Optional Font Package (BS-3000)?
- 11How do I install additional memory? (DIMM)
- 12Cannot print after a Windows 10 update (June 2020)
- 13What kind of memory can I use?
- 14I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 15What driver package format is supported by my Linux distribution?
- 16What kind of labels and transparencies can I use?
- 17What kind of paper can I use?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20How to identify your Operating System (OS).
- 21Can I print from or scan to Android™ Smartphone?
- 22Printouts have a curl or wave.
- 23When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 24How do I install the Lower Tray Unit? (LT-500)
- 25The paper is skewed when it's printed.
- 26What is a "Generic PCL Driver"?
- 27What can happen if the wrong paper is used in your machine.
- 28The printed letters are slanted, positioned incorrectly.
- 29How do I install the Optional Network Board?(Nc-4100h)
- 30What is Status Monitor and how can I turn it on/off?
- 31I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 32Can I print from DOS applications?
- 33What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 34When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 35Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 36Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 37The printer prints unexpectedly or it prints garbage.
- 38I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 39Printouts have wrinkles or creases.
- 40When trying to print from Mac OS® X the print queue is stopped.
- 41When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 42When printing with monochrome laser printer, the print position shifts. (Linux)
- 43What kind of paper should I avoid?
- 44The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 45Install the built-in drivers (For Windows 8 and Windows 10)
- 46What kind of Control Panel Setting Menu available and what do they mean?
- 47Windows 10 Support Information
- 48Delete print jobs from the print queue.
- 49What is the Network Shared printing?
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)