FAQs & Troubleshooting
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128 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 3Cannot print after a Windows 10 update (June 2020)
- 4What kind of USB cable should I use?
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Can I print from or scan to Android™ Smartphone?
- 7The printer status is Offline or Paused.
- 8What kind of envelopes should I avoid?
- 9Where do I find a Parallel or USB interface cable?
- 10How do I perform a factory reset?
- 11The machine does not print anything.
- 12What do the LED indications mean?
- 13I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 14Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 15I am unable to print from a client PC to a printer on a print server. (Linux)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17Delete print jobs from the print queue.
- 18The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 19Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 20Why are the ready and alarm lights blinking?
- 21I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 22When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 23Printouts have wrinkles or creases.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Print command (LPR) (Linux)
- 26I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 27I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 28Why are the alarm and data lights on?
- 29How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 30What is a Print Server?
- 31When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 32Why are the alarm and data lights blinking?
- 33What is a file server based network and do Brother printers work in that type of environment?
- 34Why are all the lights blinking then the drum light blinking?
- 35I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 36The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 37I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 38What driver package format is supported by my Linux distribution?
- 39Paper size settings are unavailable when I print from OpenOffice (Linux)
- 40The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 41I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 42Print command (cupswrapper) (Linux)
- 43I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 44All print jobs are aborted and nothing is printed. (Linux)
- 45I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 46I want to print using CUPS while keeping SELinux enabled. (Linux)
- 47Pre-Required Procedures (Linux)
- 48Open the Control Panel (For Windows)
- 49How to identify your Operating System (OS).
- 50What is the Network Shared printing?