FAQs & Troubleshooting
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HL-1230
128 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
6.
Can I print from DOS applications?
7.
Cannot print after a Windows 10 update (June 2020)
8.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
9.
I want to print using CUPS while keeping SELinux enabled. (Linux)
10.
The printer status is Offline or Paused.
11.
The paper is skewed when it's printed.
12.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
13.
How do I perform a factory reset?
14.
Print command (LPR) (Linux)
15.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
16.
How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
17.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
18.
The image is ghosted.
19.
What driver package format is supported by my Linux distribution?
20.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
21.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
22.
Delete print jobs from the print queue.
23.
Open the Control Panel (For Windows)
24.
Can I print from or scan to Android™ Smartphone?
25.
Change the printer driver settings (Windows/macOS)
26.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
27.
What kind of USB cable should I use?
28.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
29.
My Brother machine misfeeds paper.
30.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?