FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2(Video) Load A5 paper
- 3(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Load paper in the paper tray
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6(Video) Set up your Brother machine
- 7What is Brother iPrint&Scan?
- 8Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10The printer status is Offline or Paused.
- 11Replace Toner
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15(Video) Unpack your Brother machine
- 16Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 17How to identify your Operating System (OS).
- 18Can I print from or scan to Android™ Smartphone?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Jam Inside
- 21Jam Tray
- 22Print a Printer Settings page.
- 23Delete print jobs from the print queue.
- 24No Paper
- 25Turn the Toner Save Mode on or off.
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28What is the BRAdmin Professional software used for?
- 29I cannot print using my Brother machine on a wireless network (Windows)
- 30Protect your Brother machine against unauthorised access over the network
- 31"Offline" appears on the Status Monitor.
- 32Can I use AirPrint with my Brother machine?
- 33What is the recommended paper?
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 36Cannot print after a Windows 10 update (June 2020)
- 37Check the remaining ink or toner level (Linux)
- 38Printing/ Scanning with a mobile device
- 39Print a web page from iPrint&Scan when using an Android™ mobile device.
- 40Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 41Change the printer driver settings (Windows/macOS)
- 42No Toner
- 43Drum !
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45Reset the network settings to the factory default
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 48Important points you need to confirm before configuring your Brother machine for a wireless network.
- 49Set up your Brother machine on a wireless network (Windows/macOS)
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)