FAQs & Troubleshooting
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153 Results
- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 4(Video) Unpack your Brother machine
- 5I cannot print using my Brother machine on a wireless network (Windows)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace Toner
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9Cartridge Error
- 10Replace Drum
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12(Video) Set up your Brother machine
- 13Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 14Change the printer driver settings (Windows/macOS)
- 15Cover is Open
- 16The printer is not printing or prints unexpectedly.
- 17Out of Memory
- 18Print a Printer Settings page.
- 19I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 22Check the firmware version.
- 23Heater Error or Self-Diagnostic
- 24The printer status is Offline or Paused.
- 25Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 26Drum End Soon
- 27Jam Tray
- 28I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 29"Offline" appears on the Status Monitor.
- 30Open the Status Monitor
- 31I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 32Cannot print after a Windows 10 update (June 2020)
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 35Protect your Brother machine against unauthorised access over the network
- 36Load paper in the paper tray
- 37Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Can I use AirPrint with my Brother machine?
- 41The Error LED is still on or flashing after I replace the drum unit with a new one.
- 42Important points you need to confirm before configuring your Brother machine for a wireless network.
- 43Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 44Print Unable or Print Unable XX
- 45Toner Low
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 48I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 49What is Brother iPrint&Scan?
- 50Print the WLAN report