FAQs & Troubleshooting
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145 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Load A5 paper
- 3Can I print from or scan to Android™ Smartphone?
- 4The printer status is Offline or Paused.
- 5Load paper in the paper tray
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Replace Toner
- 8Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Jam Inside
- 11Replace Drum
- 12What is Brother iPrint&Scan?
- 13How to identify your Operating System (OS).
- 14What driver package format is supported by my Linux distribution?
- 15I cannot print using my Brother machine on a wireless network (Windows)
- 16(Video) Set up your Brother machine
- 17(Video) Unpack your Brother machine
- 18"Offline" appears on the Status Monitor.
- 19Download a file from the "Downloads" section and save it to Windows 8 computer.
- 20Can I use AirPrint with my Brother machine?
- 21The Error LED is still on or flashing after I replace the drum unit with a new one.
- 22What is Toner Continue Mode?
- 23No Paper
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27Print a web page from iPrint&Scan when using an Android™ mobile device.
- 28Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 29Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31Print Unable or Print Unable XX
- 32Heater Error or Self-Diagnostic
- 33No Toner
- 34Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Printing/ Scanning with a mobile device
- 38Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 39Important points you need to confirm before configuring your Brother machine for a wireless network.
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 41Reset the network settings to the factory default
- 42Cannot print after a Windows 10 update (June 2020)
- 43Check the remaining ink or toner level (Linux)
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46Install your Brother machine's driver to print and scan from your Mac (macOS 10.15 or earlier)
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48My Brother machine could not be found over the network when I installed drivers on my PC.
- 49Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 50Delete print jobs from the print queue.
