FAQs & Troubleshooting
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151 Results
- 51What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 52When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 53I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 54The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 55Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 56Reset the network settings to the factory default
- 57I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 58Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 59Printing/ Scanning with a mobile device
- 60Important points you need to confirm before configuring your Brother machine for a wireless network.
- 61I cannot print from my computer via network. (For Macintosh)
- 62What driver package format is supported by my Linux distribution?
- 63Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 64Set up your Brother machine on a wireless network (Windows/macOS)
- 65I cannot print using my Brother machine on a wireless network (Mac)
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67The Error LED is still on or flashing after I replace the drum unit with a new one.
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 69I cannot print from my computer via USB.
- 70Toner Ended
- 71The printer is not printing or prints unexpectedly.
- 72Drum !
- 73A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 74Enable the Brother machine's network interface.
- 75My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 76Open the Control Panel (For Windows)
- 77Verify the Brother machine connected to the Wireless Network (For Windows)
- 78Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 79Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 80Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 81No Drum
- 82I cannot print from my computer via network. (For Windows)
- 83Check the Node Name of the Brother machine
- 84Uninstall the drivers. (macOS 13 or greater)
- 85I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 86I cannot connect my machine to the wireless network (For Macintosh)
- 87Print the WLAN report
- 88I cannot install the driver when using the Driver Install Tool. (Linux)
- 89I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 90I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 91Use the Network Connection Repair Tool (Windows)
- 92Check the firmware version.
- 93A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 94Install the built-in drivers (For Windows 8 and Windows 10)
- 95Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 96Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 97Heater Error or Self-Diagnostic
- 98Check the IP addresses of your PC and the Brother machine
- 99Cover is Open
- 100Toner Low