FAQs & Troubleshooting
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326 Results
- 1Downloading Optional Design Pattern Collection
- 2The mat is fed in at an angle and is not fed during cutting / drawing.
- 3Mat and Cutting Blade Combinations
- 4If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 5About Blade Extension, Cutting Pressure and Mat
- 6Adjusting the Blade Extension
- 7The mat or the material catches on a feed roller during cutting/drawing.
- 8What should I do if the desired network SSID is not displayed when setting up the wireless network using the Setup Wizard?
- 9Can I create the cutting data for ScanNCut from the image data?
- 10Mat and Material Combinations
- 11List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 12The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 13What should I do if the scanned and cut positions are misaligned?
- 14Can I create the cutting data for ScanNCut from vector graphics data?
- 15There are deep cuts completely through the mat.
- 1624inch Scanning Function [Video]
- 17Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 18I cannot transfer the created/edited data to CanvasWorkspace (Web) or the machine wirelessly. What should I do?
- 19When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 20How do I Scan for Cutting (Direct Cut) ?
- 21How to Calibrate the LCD Touchscreen Display
- 22Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 23What type of data can my ScanNCut machine be used?
- 24List of Error Messages for CanvasWorkspace (Others)
- 25ErrS23 appears on the computer screen.
- 26ErrS03 appears on the computer screen.
- 27How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 28How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 29List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 30How to create an account for CanvasWorkspace
- 31How long will the mat last?
- 32E11010 appears on the computer screen.
- 33How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 34What type of cut files and projects containing cut data other than built-in patterns are available?
- 35Can rough material be cut?
- 36How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 37Important Notice for using the Foil Transfer Starter Kit
- 38How can I transfer the created/edited data between CanvasWorkspace and my machine via a wireless network?
- 39I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 40The machine is turned off (Auto Shut Down).
- 41Replacing the Blade
- 42Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 43ErrS51 appears on the computer screen.
- 44ErrS10 appears on the computer screen.
- 45ErrS07 appears on the computer screen.
- 46E12002 appears on the computer screen.
- 47List of Error Messages
- 48"Please register your machine." appears on the computer screen.
- 49FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 50An error appears when trying to import a DXF file.