FAQs & Troubleshooting
![]() |
Popular |
70 Results
- 1Embroidery
- 2How do I thread my machine (Threading the upper thread). [Video instructions]
- 3There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 4How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 5How do I thread the needle. [Video instructions]
- 6"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 7"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 8Why does my thread keep jamming?
- 9"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 10Stabilizers (Backing)
- 11When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 12How do I confirm Windows98SE?
- 13How to set up the cap frame. [Video instructions]
- 14How to set up the cap frame driver. [Video instructions]
- 15Maintenance (Cleaning the bobbin case)
- 16"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 17"Needle threader error." message appearing on the LCD.
- 18"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 19"Wiper error." message appearing on the LCD. What does it mean and how do I clear it?
- 20Why does the needle keep breaking?
- 21When thread got tangled
- 22Recommendation accessories
- 23Place a spool of thread on a spool pin
- 24"Preventive maintenance is recommended" appears on the LCD.
- 25"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 26How do I install the bobbin wound with thread
- 27How do I create a space between characters?
- 28"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 29"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 30"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 31"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 32"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 33"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 34"Save error." message appearing on the LCD. What does it mean and how do I clear it?
- 35"Needle bar case position error." message appearing on the LCD. What does it mean and how do I clear it?
- 36"Inappropriate needle stop position." message appearing on the LCD. What does it mean and how do I clear it?
- 37Why won't the tension set on my sewing machine?
- 38Why won't the machine pick up the bobbin thread?
- 39How do I thread the machine? (Threading the upper thread)
- 40Fabric/stabilizer compatibility chart
- 41When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 42I tried to update the machine with USB media and pushed "USB HOST". But the screen didn't change for more than 5 minutes and I still can't upgrade it.
- 43What is the Switch Spool function and how do I use it?
- 44"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 45"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 46"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 47"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 48"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 49"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 50"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?