FAQs & Troubleshooting
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33 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I improve the copy or fax quality?
- 3Can I connect my External Answering Device in another room and still receive faxes?
- 4What does "NG" on the Transmission Verification Report mean?
- 5My FAX/MFC will not Dial. Why?
- 6How does the "FAX/TEL" Mode work?
- 7How can I clear the "PAPER JAM" error message?
- 8I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 9Can I confirm that the FAX was sent correctly?
- 10Can I reduce the size of a received fax on this machine?
- 11Do I need a telephone line to send and receive faxes with my Brother machine?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Can I print a report that will show a listing of faxes I sent and received?
- 14How do I know which receive mode to select?
- 15How do I program the date and time?
- 16Can I print from or scan to Android™ Smartphone?
- 17I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 18How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 19What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 20I am experiencing problems sending a fax, what can I do?
- 21When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 22Vertical streaks appear in my copies.
- 23How do I print the received faxes that are stored in memory? (Fax Storage)
- 24Why are my sent faxes always received with a black vertical line down the page?
- 25I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 26How do I set up an answering machine (TAD) to work on the same line as the fax?
- 27What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 28When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 29My Brother machine has no power.
- 30"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 31How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 32I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 33Why can't I copy or send? All the keys just beep 3 times.