FAQs & Troubleshooting
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33 Results
- 1Can I connect my External Answering Device in another room and still receive faxes?
- 2How do I improve the copy or fax quality?
- 3What does "NG" on the Transmission Verification Report mean?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5How does the "FAX/TEL" Mode work?
- 6My FAX/MFC will not Dial. Why?
- 7I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 8How can I clear the "PAPER JAM" error message?
- 9Can I reduce the size of a received fax on this machine?
- 10Can I print a report that will show a listing of faxes I sent and received?
- 11How do I know which receive mode to select?
- 12Do I need a telephone line to send and receive faxes with my Brother machine?
- 13How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 14I am experiencing problems sending a fax, what can I do?
- 15How do I program the date and time?
- 16When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 17Can I confirm that the FAX was sent correctly?
- 18Vertical streaks appear in my copies.
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21How do I print the received faxes that are stored in memory? (Fax Storage)
- 22Why are my sent faxes always received with a black vertical line down the page?
- 23I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 24How do I set up an answering machine (TAD) to work on the same line as the fax?
- 25I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 26What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 27What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 28When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 29My Brother machine has no power.
- 30"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 31How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 32I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 33Why can't I copy or send? All the keys just beep 3 times.