FAQs & Troubleshooting
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229 Results
- 1Download a file from the "Downloads" section and save it to Windows 8 computer.
- 2Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 3Paper Jam
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5Unable to Print XX
- 6(Video) Load A4/Letter paper
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8"Offline" appears on the Status Monitor.
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10Ink Low
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Refill Ink
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Brother iPrint&Scan cannot find my Brother machine (macOS)
- 15Sleep
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20Print using only the black ink tank when the Color tanks have run out.
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22Unable to Scan / Scan Unable
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27What is AirPrint?
- 28The printer status is Offline or Paused.
- 29Cover is Open
- 30Paper Size Mismatch / Size Mismatch
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 33Add your Brother machine with AirPrint (macOS)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35What is Brother iPrint&Scan?
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Change the Print Setting Options When Having Printing Problems
- 38Scan from the Brother iPrint&Scan application using Windows Phone.
- 39A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 40Reduce Printing Noise
- 41How to identify your Operating System (OS).
- 42Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 43One or more of my colors are not printing (blank).
- 44Improve poor print quality.
- 45What is the recommended paper?
- 46What is the default password for my Brother machine?
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48(Video) Fill the ink tanks
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Uninstall the Brother Software and Drivers (Windows)