FAQs & Troubleshooting
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255 Results
- 1What is Brother iPrint&Scan?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Replace Fuser
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8Jam Rear
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Replace WT Box
- 13Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15Combine multiple scanned documents into a single file with PaperPort™
- 16Load paper in the paper tray
- 17Replace PF Kit xx
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 21Install extra memory
- 22Adjust color settings by using the custom setting in the printer driver
- 23Replace Laser
- 24Replace Drum
- 25Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 26Print Unable XX
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28What driver package format is supported by my Linux distribution?
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30My Brother machine could not be found over the network when I installed drivers on my PC.
- 31Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Locate files scanned with ControlCenter2 (For Macintosh)
- 36Can I print from or scan to Android™ Smartphone?
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 38Carry out calibration to improve the color density
- 39Replace Belt
- 40Ghost
- 41Printing/ Scanning with a mobile device
- 42What is AirPrint?
- 43What is Brother Web Connect?
- 44Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 45I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 46Size Error DX or Size Error 2-sided
- 47What kind of memory can I use?
- 48White streaks or bands down the page
- 49What can happen if the wrong paper is used in your machine.
- 50What is the recommended paper?