FAQs & Troubleshooting
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DCP-L8400CDN
255 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
5.
What is Brother iPrint&Scan?
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
8.
Replace WT Box
9.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
10.
Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
The printer status is Offline or Paused.
13.
What is the recommended paper?
14.
Load paper in the paper tray
15.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
17.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
18.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
21.
Adjust color settings by using the custom setting in the printer driver
22.
The color of your printouts is not what you expected
23.
Jam Rear
24.
Turn the Toner Save Mode on or off.
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
27.
Cannot print after a Windows 10 update (June 2020)
28.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
29.
Printing/ Scanning with a mobile device
30.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.