FAQs & Troubleshooting
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266 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8Replace Ink
- 9How do I load envelopes into my machine?
- 10Load paper in the paper tray
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14The printer status is Offline or Paused.
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17How to identify your Operating System (OS).
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 23One or more of my colors are not printing (blank). What can I do?
- 24What driver package format is supported by my Linux distribution?
- 25A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 26I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 27I cannot make borderless prints.
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 30What is Brother iPrint&Scan?
- 31I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 32No Paper Fed
- 33Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 34I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Protect your Brother machine against unauthorised access over the network
- 37Load photo paper into my machine.
- 38Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 39Where can I find the ink cartridges for my new Brother machine?
- 40Make my copied images lighter or darker.
- 41I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 42I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 43When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 44Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 45How do I know which side up my photo paper should be in the tray?
- 46Scan and save a document in PDF format (Scan to File)
- 47"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 48Important points for specifying the scan area (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50When I try to scan the document, the scanner application crashes. (OS X 10.11)