FAQs & Troubleshooting
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DCP-J515W
265 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
What is Brother iPrint&Scan?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Paper Jam
7.
How do I load envelopes into my machine?
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
Can I print from or scan to Android™ Smartphone?
10.
Load paper in the paper tray
11.
What driver package format is supported by my Linux distribution?
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
How do I know which side up my photo paper should be in the tray?
15.
I cannot print using my Brother machine on a wireless network (Mac)
16.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
Print command (cupswrapper) (Linux)
19.
I cannot print using my Brother machine on a wireless network (Windows)
20.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
21.
When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
22.
Ink Low
23.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
24.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
25.
Cannot print after a Windows 10 update (June 2020)
26.
Protect your Brother machine against unauthorised access over the network
27.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
28.
I cannot make borderless prints.
29.
How to identify your Operating System (OS).
30.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater