FAQs & Troubleshooting
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287 Results
- 1What driver package format is supported by my Linux distribution?
- 2Replace the toner cartridge
- 3Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 4Delete a network scanner entry. (Linux)
- 5Cannot print after a Windows 10 update (June 2020)
- 6When I print images, the quality is not good (Linux)
- 7How do I replace the waste toner box?
- 8I cannot install the driver when using the Driver Install Tool. (Linux)
- 9The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 10Uninstall printer drivers (Linux)
- 11The downloaded driver's name is different from my machine's name. (Linux)
- 12Scan using XSane or GIMP (Linux)
- 13I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 14Configure scan settings without administrator privileges (Linux)
- 15Open the Control Panel (For Windows)
- 16Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 17The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 18How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 19I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 20My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 21Large characters are printed incorrectly. (Linux)
- 22To install the printer driver easily using a tool. (Linux)
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Adjust color settings by using the custom setting in the printer driver
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27What is Brother iPrint&Scan?
- 28How do I turn off/on the Toner Save Mode?
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34Can I print from or scan to Android™ Smartphone?
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 37Delete print jobs from the print queue.
- 38Tips for copy/scanning and preventing document jams
- 39The printer status is Offline or Paused.
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 45I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 46What is the recommended paper?
- 47I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 48Which E-mail packages are compatible with ControlCenter3?
- 49When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 50How do I install additional memory?