FAQs & Troubleshooting
Popular |
DCP-9040CN
287 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
What driver package format is supported by my Linux distribution?
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
8.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
9.
Printouts have wrinkles.
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Scan multiple pages into one file instead of each scan being saved as a separate file.
12.
How do I replace the waste toner box?
13.
What is Brother iPrint&Scan?
14.
Adjust color settings by using the custom setting in the printer driver
15.
What can happen if the wrong paper is used in your machine.
16.
Cannot print after a Windows 10 update (June 2020)
17.
Tips for copy/scanning and preventing document jams
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
20.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
21.
The downloaded driver's name is different from my machine's name. (Linux)
22.
Can I print from or scan to Android™ Smartphone?
23.
What is the recommended paper?
24.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
25.
Can I print on transparencies e.g. for overhead projectors?
26.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
27.
Scan and save a document in PDF format (Scan to File)
28.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
How do I clear the message "Jam MP Tray" from the LCD display?