FAQs & Troubleshooting
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233 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 4Can I print from or scan to Android™ Smartphone?
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12What is Brother iPrint&Scan?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14I am using Windows. When I print a document, the printed page is blank. What should I do?
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16The printer status is Offline or Paused.
- 17The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 18I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 19What is the recommended paper?
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 22Delete print jobs from the print queue.
- 23Can I use AirPrint with my Brother machine?
- 24Change the printer driver settings (Windows/macOS)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27Protect your Brother machine against unauthorised access over the network
- 28Open the Control Panel (For Windows)
- 29When I scan a document using ControlCenter, the scanned file size is too big.
- 30I can print but cannot scan via network. (For Mac)
- 31I can print but cannot scan via network. (For Windows)
- 32Scan multiple pages into one file instead of each scan being saved as a separate file.
- 33Which E-mail packages are compatible with ControlCenter3?
- 34I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 35What is a "Generic PCL Driver"?
- 36How do I clear vertical lines or streaks that appear in the copies I made?
- 37Open the Status Monitor
- 38The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 39I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 40Make copies using my Brother machine.
- 41The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 42What driver package format is supported by my Linux distribution?
- 43I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 49The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 50I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)