FAQs & Troubleshooting
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DCP-7045N
233 Results
1.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
5.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Delete print jobs from the print queue.
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
10.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
11.
Can I print from or scan to Android™ Smartphone?
12.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
13.
Scan and save a document in PDF format (Scan to File)
14.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
15.
Change the printer driver settings (Windows/macOS)
16.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
17.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
18.
Which E-mail packages are compatible with ControlCenter3?
19.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
20.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
23.
Scan from the Brother iPrint&Scan application using Windows Phone.
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
The printer status is Offline or Paused.
27.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
28.
What is the BRAdmin Professional software used for?
29.
Can I use non-Brother or third party supplies with the Brother machine?
30.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.