Uninstall the drivers (Windows)

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

When I try to scan the document, the scanner application crashes. (OS X 10.11)

Windows 10 Support Information

Download a file from the "Downloads" section and save it to Windows 8 computer.

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

What is the difference between the toner cartridge and the drum unit?

Can I use AirPrint with my Brother machine?

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

Can I print from or scan to Android™ Smartphone?

Can I print from and scan to iPhone, iPod touch and iPad?

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I cannot scan via USB. (Mac OS X)

Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?

How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

Scan a document in Mac OS X 10.7.

I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.

Is my Brother machine compatible with Windows Vista?

Can I check the remaining life of my Brother machine's drum?

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Check the firmware version.

Change the user interface of ControlCenter3

Scan a document using "Scanner and Camera Wizard" in Windows XP

Scan an image and insert it in a Windows XP application

Scan a document from a Windows XP application

How do I clear paper jams inside the machine?

How do I clean white or black spots on printed documents?

How do I clean the corona wire?

How do I clear vertical lines or streaks that appear in the copies I made?

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)

The keys on the control panel do not respond.

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)

Make copies using my Brother machine.

Scan a document from a Windows Vista application

Where can I find my Brother machine's serial number?

My Brother machine misfeeds paper.

I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.

Replace the toner cartridge

I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.

I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?

Scan a document from the Windows Vista Photo Gallery

When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.

When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).