FAQs & Troubleshooting
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296 Results
- 51When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 52I cannot install Brother drivers on Debian 10 or later (Linux)
- 53I cannot print using my Brother machine on a wireless network (Mac)
- 54Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 55Locate files scanned with ControlCenter2 (For Macintosh)
- 56Locate files scanned with ControlCenter3 (For Windows)
- 57Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 58I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 59How do I factory reset the network settings?
- 60I'm using Macintosh. What is the PreScan option used for?
- 61Cannot print after a Windows 10 update (June 2020)
- 62I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 63I cannot save a file downloaded from the Brother support website (For Windows)
- 64Enable the Brother machine's network interface.
- 65Protect your Brother machine against unauthorised access over the network
- 66Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 67Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 68Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 69The edge of glossy paper is smudged.
- 70When I make copies, my Brother machine uses paper from the wrong tray. What can I do?
- 71When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 72Which E-mail packages are compatible with ControlCenter3?
- 73Can third party ink be used to refill the ink cartridges?
- 74I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 75When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 76Where is the USB port on the machine?
- 77I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 78Set up your Brother machine on a wireless network.
- 79Delete print jobs from the print queue.
- 80Download a file from the "Downloads" section and save it to Windows 8 computer.
- 81Install the built-in drivers (For Windows 8 and Windows 10)
- 82Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 83I still receive the error message "Paper Jam" after I removed the jammed paper.
- 84Open the "Scanners and Cameras" and Properties.
- 85Can I use AirPrint with my Brother machine?
- 86When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 87Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 88Where can I get FaceFilter Studio and what can I do with this application?
- 89When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 90Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 91When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 92When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 93How to scan a document from a Windows application?
- 94When I scan a document using ControlCenter, the scanned file size is too big.
- 95The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 96I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 97"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 98Large characters are printed incorrectly. (Linux)
- 99Wireless setup is requesting a WPS PIN to complete the setup
- 100"Offline" appears on the Status Monitor.