FAQs & Troubleshooting
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195 Results
- 1(Video) Load A5 long edge paper
- 2(Video) Load A5 short edge/A4/Letter paper
- 3What is Toner Continue Mode?
- 4Replace Toner
- 5(Video) Unpack your Brother machine
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Jam Tray
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10What is Brother iPrint&Scan?
- 11Jam Inside
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 14Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 15(Video) Set up your Brother machine
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17Replace Drum
- 18Turn the Toner Save mode on or off
- 19Enable the Brother machine's network interface.
- 20Protect your Brother machine against unauthorised access over the network
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Print Unable or Print Unable XX
- 23TONER ENDED
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 29Can I use AirPrint with my Brother machine?
- 30Toner Low
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Check the remaining ink or toner level (Linux)
- 33Uninstall printer drivers (Linux)
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 36Check the firmware version.
- 37Load paper in the paper tray
- 38Scan from the Brother iPrint&Scan application using Windows Phone.
- 39Printing/ Scanning with a mobile device
- 40Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 41The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 42Can I print from or scan to Android™ Smartphone?
- 43Change the printer driver settings (Windows/macOS)
- 44Fuser Error or Self-Diagnostic
- 45No Toner
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Access Web Based Management
- 49"Offline" appears on the Status Monitor.
- 50What is the Network Shared printing?
