FAQs & Troubleshooting
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191 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2(Video) Load A5 long edge paper
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4Can I print from or scan to Android™ Smartphone?
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8Jam Tray
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Jam Inside
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13The printer status is Offline or Paused.
- 14What is Brother iPrint&Scan?
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17Toner Low
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22What driver package format is supported by my Linux distribution?
- 23(Video) Unpack your Brother machine
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Unable to Scan / Scan Unable
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 28Out of Memory
- 29Replace Toner
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31Load paper in the paper tray
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33No Drum
- 34Print Unable or Print Unable XX
- 35TONER ENDED
- 36(Video) Set up your Brother machine
- 37Replace Drum
- 38I cannot print using my Brother machine on a wireless network (Windows)
- 39Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 40Delete print jobs from the print queue.
- 41Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 42Can I use AirPrint with my Brother machine?
- 43Drum End Soon
- 44I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 45Cannot print after a Windows 10 update (June 2020)
- 46Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 47A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Drum !
- 50What is the recommended paper?