FAQs & Troubleshooting
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Popular |
130 Results
- 1Jam Inside
- 2Jam Tray
- 3Replace Drum
- 4Replace Toner
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6No Toner
- 7Turn the Toner Save mode on or off
- 8I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 9Unable to Scan / Scan Unable
- 10Can I print from or scan to Android™ Smartphone?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Cover is Open
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15What is the recommended paper?
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17Delete print jobs from the print queue.
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20"Cooling Down" is displayed on my Brother machine's display and the machine stops printing or copying documents.
- 21Drum !
- 22Drum End Soon
- 23Uninstall the drivers. (macOS 13 or greater)
- 24I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 29Can I use AirPrint with my Brother machine?
- 30How to identify your Operating System (OS).
- 31I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 32Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 33Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 34Cartridge Error
- 35Wrong Paper Type
- 36Out of Memory
- 37Uninstall the Brother Software and Drivers (Windows)
- 38What driver package format is supported by my Linux distribution?
- 39"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 40To install the printer driver easily using a tool. (Linux)
- 41Scan and save a document in PDF format for Windows (Scan to File)
- 42I cannot scan via USB. (Mac OS X)
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 44When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 45What is the "Station ID" and how do I set it?
- 46Configure and use the Scan Key Tool (Linux)
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48Check the firmware version.
- 49How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 50Open the Control Panel (For Windows)
