FAQs & Troubleshooting
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141 Results
- 1How do I type symbols?
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How do I transfer label or slip templates?
- 6I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 10Can I change the text settings line by line?
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12How do I clear the current format settings and/or the text on the display?
- 13How do I initialize and clear the printer to factory default settings?
- 14Where can I download the latest P-touch Editor for Mac?
- 15Printing is not possible. (P-touch Editor5.3 for Mac)
- 16How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 17How do I change the size of characters?
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19Printing is not possible. (USB connection)
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 22A tape jam which cannot be cleared keeps occurring.
- 23I get an error message and cannot update the firmware. (Windows 10 or later)
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25How do I print multiple lines and how many lines can I print?
- 26Which brands of Ni-MH rechargeable batteries do you recommend?
- 27The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 28(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 29How do I make a label with a barcode?
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 32Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 33Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 34The top and base layers of the laminated tape are misaligned.
- 35How do I change the Language setting of the printer?
- 36I can no longer print from my computer, even though I was able to print previously.
- 37The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 38Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 39P-touch Editor crashes when I open it on my Mac.
- 40How to install Brother software on a computer not connected to the Internet
- 41How to open the Devices and Printers window
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 44Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 45I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 48How do I uninstall the printer driver?
- 49The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 50(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)