FAQs & Troubleshooting
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142 Results
- 1How do I type symbols?
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3I get an error message and cannot update the firmware. (Windows 10 or later)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Printing is not possible. (USB connection)
- 8How do I transfer label or slip templates?
- 9The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 10How do I create a small label?
- 11How do I print vertically?
- 12How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 13Which brands of Ni-MH rechargeable batteries do you recommend?
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15I cannot install the printer driver or print in Windows 11.
- 16Can I directly operate my printer from a self-developed application software and print a label?
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 19How to delete the registry information and files related to the printer driver
- 20How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 21How do I clear the current format settings and/or the text on the display?
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 24(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25Where can I download the latest P-touch Editor for Mac?
- 26I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 27Can my printer use TZ/TZe tapes?
- 28I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 29I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 30A tape jam which cannot be cleared keeps occurring.
- 31How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 32Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 33The tape got jammed or stuck in the printer.
- 34Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 35How to identify your Operating System (OS) for Windows or Mac
- 36How do I change the style to italics?
- 37Why doesn't my printer turn on when the Power key is pressed?
- 38(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 40When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 41Where can I find my Brother printer's serial number?
- 42When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 43Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 44Can I change the text settings line by line?
- 45How do I print multiple lines and how many lines can I print?
- 46How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 47How do I eliminate the margin from the start or end of my label when printing?
- 48How do I change the size of characters?
- 49How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 50How do I initialize and clear the printer to factory default settings?
