FAQs & Troubleshooting
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145 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3(Video) Set up your Brother machine
- 4Replace Ink
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Check the Print Quality
- 7Install Starter Ink
- 8Install the Brother Mobile Connect application (for mobile device)
- 9What is the default password for my BRAdmin or Web Based Management?
- 10Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 11The scanning speed is slow when scanning from my machine. (Windows)
- 12Change the Print Options to Improve Your Print Results
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14Printer Jam or Paper Jam
- 15Check the Print Alignment from Your Brother Machine
- 16Delete print jobs from the print queue.
- 17The printer status is Offline or Paused.
- 18Ink Low
- 19Cannot Detect
- 20No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 21Document Jam
- 22What is the default password for my Brother machine?
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Change the printer driver settings (Windows)
- 26Cannot Print XX or Print Unable XX
- 27Cover is Open
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30Cannot print after a Windows 10 update (June 2020)
- 31Send a fax using PC-FAX with LPD/LPRng (Linux)
- 32Telephone Line Interference/VoIP.
- 33How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 34Paper is Jammed in the Front of the Machine
- 35Sleep
- 36Enable the Brother machine's network interface.
- 37Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 38Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 39Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 40Cannot Scan XX or Unable to Scan XX
- 41Improve poor print quality.
- 42I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 43Update the Driver or Firmware for your Brother machine
- 44My Brother machine turns off automatically or earlier than before.
- 45The machine does not automatically enter Power Off mode.
- 46I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 47I cannot print full-page photos or images using Email Print.
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Configure and use PC-FAX (CUPS) (Linux)
- 50Export an address book and import it to another machine