FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3Mat, Cutting Blade and Material Combinations
- 4List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 5Important Notice for using the Foil Transfer Starter Kit
- 6[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 7Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 8Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 9List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 10ErrS23 appears on the computer screen.
- 11If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 12Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 13What should I do if the scanned and cut positions are misaligned?
- 14The pattern transferred from the Artspira app does not appear on the screen of the machine
- 15Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 16[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 17List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 18ErrS12 appears on the computer screen.
- 19How to Activate the Calligraphy Kit
- 20Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 21E01005 appears on the computer screen.
- 22"Please register your machine." appears on the computer screen.
- 23Data cannot be transferred even though the machine number has been input. (M5622201)
- 24ErrS52 appears on the computer screen.
- 25ErrS01 appears on the computer screen.
- 26What type of cut files and projects containing cut data other than built-in patterns are available?
- 27E10003 appears on the computer screen.
- 28E00004 appears on the computer screen.
- 29Scanning a Background Image (Background Scanning).
- 30Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 31Data cannot be saved to a USB flash drive
- 32Data cannot be saved to the machine
- 33List of Error Messages for CanvasWorkspace (Others)
- 34ErrS99 appears on the computer screen.
- 35ErrS51 appears on the computer screen.
- 36E92002 appears on the computer screen.
- 37Can different types of material be attached to the same mat for cutting?
- 38Can an adhesive craft vinyl sheet be cut?
- 39Can paper be cut with the thin fabric auto blade (beige)?
- 40How to Use the Roll Feeder Function [Video]
- 41E10004 appears on the computer screen.
- 42E02003 appears on the computer screen.
- 43ErrS07 appears on the computer screen.
- 44Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 45E94004 appears on the computer screen.
- 46E12003 appears on the computer screen.
- 47How do I update the software of the cutting machine?
- 48How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 49How should I make a pattern to be cut with the roll feeder?
- 50What thickness of material can be cut with the cutting machine?