FAQs & Troubleshooting
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SDX CE
341 Results
1.
How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
2.
[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
3.
Can the cutting machine cut all materials automatically with the auto blade?
4.
List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
5.
Data cannot be saved to a USB flash drive
6.
Data cannot be saved to the machine
7.
Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
8.
List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
9.
About the Calligraphy Starter Kit
10.
Mat, Cutting Blade and Material Combinations
11.
E99901 appears on the computer screen.
12.
The pattern transferred from the Artspira app does not appear on the screen of the machine
13.
ErrS12 appears on the computer screen.
14.
E00009 appears on the computer screen.
15.
Scanning a Background Image (Background Scanning).
16.
Downloading Optional Design Pattern Collection (My Collection Function)
17.
Data cannot be transferred even though the machine number has been input. (M5622201)
18.
E10007 appears on the computer screen.
19.
E10005 appears on the computer screen.
20.
What is the lever (scanner lever) on the left side of the machine?
21.
E00005 appears on the computer screen.
22.
How to create an account for CanvasWorkspace
23.
The Calligraphy Font in the USB Flash Drive is Not Displayed
24.
[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
25.
E92002 appears on the computer screen.
26.
E10006 appears on the computer screen.
27.
How to Install the Roll Feeder
28.
Create the Data for the Calligraphy Starter Kit
29.
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
30.
“The entered text cannot be used.“ appears on the computer screen.