FAQs & Troubleshooting
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255 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5What is Brother iPrint&Scan?
- 6I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 8When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10The printer status is Offline or Paused.
- 11What driver package format is supported by my Linux distribution?
- 12Scan from the Brother iPrint&Scan application using Windows Phone.
- 13Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 14Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 15Replace Laser
- 16Drum End Soon
- 17Replace Belt
- 18Replace WT Box
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21Add your Brother machine with AirPrint (macOS)
- 22Scan a document using Brother iPrint&Scan. (macOS only)
- 23When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28Locate files scanned with ControlCenter2 (For Macintosh)
- 29Scan Unable xx
- 30Can I print from or scan to Android™ Smartphone?
- 31Condensation
- 32Tray 2 Error
- 33Adjust the copy density and contrast
- 34Carry out calibration to improve the color density
- 35When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 36White streaks or bands down the page
- 37Load paper in the paper tray
- 38Colored streaks or bands down the page
- 39To install the printer driver easily using a tool. (Linux)
- 40I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 41On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 42Adjust color settings by using the custom setting in the printer driver
- 43Replace PF Kit xx
- 44When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 45When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 46Document Jam
- 47Jam Tray 1 / Jam Tray 2
- 48Jam MP Tray
- 49Wrinkle
- 50The driver installation finished successfully but I cannot print. (Linux)