FAQs & Troubleshooting
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235 Results
- 101Scan a document in Mac OS X 10.6.
- 102"Paper Jam Inside" error appears on the LCD. What should I do?
- 103"Paper Jam Rear" error appears on the LCD. What should I do?
- 104When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 105Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 106Can I print using the IPP protocol on Windows XP?
- 107What is MFL-Pro Suite Software (Multi-Function Link Pro Suite)?
- 108Can I buy any MICR toner?
- 109Replace the toner cartridge
- 110How can I improve the copy quality?
- 111Load paper.
- 112My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 113The driver installation finished successfully but I cannot print. (Linux)
- 114Configure scan settings without administrator privileges (Linux)
- 115Windows 10 Support Information
- 116I can print but cannot scan via network. (For Windows)
- 117Does NC-2200w work with Windows Vista?
- 118When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?
- 119Change the user interface of ControlCenter3
- 120Scan a document in Windows 8 and Windows 10.
- 121My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 122When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 123The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 124The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 125Configure the Scan to Email Feature (Linux)
- 126Cannot print after a Windows 10 update (June 2020)
- 127I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 128I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 129I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 130Uninstall the scanner driver. (Linux)
- 131I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 132I am unable to print from a client PC to a printer on a print server. (Linux)
- 133Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 134How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 135Delete print jobs from the print queue.
- 136The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 137When I scan a document using ControlCenter, the scanned file size is too big.
- 138Windows 7 Support Information
- 139I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 140How do I adjust the beeper volume on my Brother machine?
- 141Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 142"No response" error message appears, when updating the firmware. What should I do?
- 143Scan a document from the Windows Vista Photo Gallery
- 144I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 145I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 146When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 147I cannot use the "Modules Update" button on Web BRAdmin.
- 148Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 149Scan a document in Mac OS X 10.7.
- 150Scan a document using "Scanner and Camera Wizard" in Windows XP