FAQs & Troubleshooting
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DCP-7010R
237 Results
61.
What is the difference between the toner cartridge and the drum unit?
62.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
63.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
64.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
65.
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
66.
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
67.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
68.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
69.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
70.
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
71.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
72.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
73.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
74.
Which E-mail packages are compatible with ControlCenter3?
75.
Scan an image and insert it in a Windows XP application
76.
How can I improve poor print quality ?
77.
"Paper Jam Rear" error appears on the LCD. What should I do?
78.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
79.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
80.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
81.
How do I clear the message "MFC is Busy" or "Connect Failure"?
82.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
83.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
84.
What can happen if the wrong paper is used in your machine.
85.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
86.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
87.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
88.
What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
89.
I'm using Macintosh®. What are the settings in the Scanner window used for?
90.
I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)