FAQs & Troubleshooting
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149 Results
- 51How do I clean the Scanner to improve the copy or fax quality?
- 52How do I know which receive mode to select?
- 53When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 54When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 55How do I print on an envelope?
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 58Verify if the Brother machine has a dial tone
- 59Why are my sent faxes always received with a black vertical line down the page?
- 60Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 61Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 62How can I improve poor print quality?
- 63Is there any way to view how much ink is remaining?
- 64Clear the message "Awaiting Redial"
- 65What is the "Station ID" and how do I set it?
- 66Vertical streaks appear in my copies.
- 67Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 68When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 69I can receive a fax, but cannot receive a telephone call.
- 70Why doesn't my Brother machine have a dial tone?
- 71When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 72How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 73Clear the paper jam or printer jam.
- 74How can I clear the "INK EMPTY" message?
- 75Where can I find the serial number for my unit?
- 76What driver package format is supported by my Linux distribution?
- 77When I print images, the quality is not good (Linux)
- 78Print command (LPR) (Linux)
- 79My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 80Windows 7 Support Information
- 81In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 82"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 83When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 84The keys on the control panel do not respond.
- 85Uninstall the drivers. (Mac OS X 10.5)
- 86When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 87What does "COMM.ERROR" on the LCD display mean?
- 88I cannot receive a color fax. Why?
- 89Paper size settings are unavailable when I print from OpenOffice (Linux)
- 90I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 91I want to print using CUPS while keeping SELinux enabled. (Linux)
- 92Uninstall printer drivers (Linux)
- 93Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 94When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 95The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
- 96I'm using Windows® 2000 or XP. When printing from Microsoft Word, the document does not print on the paper size that I selected in the printer driver. What should I do?
- 97After I installed Sun JavaVM, some applications will not work correctly.
- 98Print a report that will show a listing of faxes I sent and received
- 99How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 100I am experiencing problems sending a fax, what can I do?