FAQs & Troubleshooting
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FAX-1835C
149 Results
31.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
32.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
33.
I am having issues with the paper feed. What can I do?
34.
How do I replace the Ink Cartridge?
35.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
36.
Pre-Required Procedures (Linux)
37.
The printer status is Offline or Paused.
38.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
39.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
40.
What driver package format is supported by my Linux distribution?
41.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
42.
Verify if the Brother machine has a dial tone
43.
Can I print using only the black ink cartridge when the Color cartridges have run out?
44.
How can I clear the "INK EMPTY" message?
45.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
46.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
47.
Clear the message "Awaiting Redial"
48.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
49.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
50.
Uninstall the drivers. (Mac OS X 10.5)
51.
Cannot print after a Windows 10 update (June 2020)
52.
Delete print jobs from the print queue.
53.
I cannot print from my computer via USB.
54.
Windows 7 Support Information
55.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
56.
How can I improve poor print quality?
57.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
58.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
59.
Print command (LPR) (Linux)
60.
Do I need a telephone line to send and receive faxes with my Brother machine?