FAQs & Troubleshooting
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363 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Connect your Brother machine to your mobile device via a wireless router or access point.
- 3Printing/ Scanning with a mobile device
- 4Open the "Scanners and Cameras" and Properties.
- 5Change the printer driver settings (Windows/macOS)
- 6No Ink Cartridge
- 7Is my Brother machine compatible with Windows Vista?
- 8Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 9I want to print using CUPS while keeping SELinux enabled. (Linux)
- 10Firewall port requirements of the Scan Key Tool (Linux)
- 11I can receive a fax, but cannot receive a telephone call.
- 12I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 13Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 14My machine does regular cleaning cycles in the night. How can I correct this?
- 15I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 16Clear the message "Awaiting Redial"
- 17I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 18I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 19I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 20I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 21I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 22I cannot install the driver when using the Driver Install Tool. (Linux)
- 23I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Add your Brother machine with AirPrint (macOS)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Configure and use PC-FAX (CUPS) (Linux)
- 29Configure the Scan to Email Feature (Linux)
- 30Configure and use the Scan Key Tool (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Scan using XSane or GIMP (Linux)
- 33Cannot print after a Windows 10 update (June 2020)
- 34The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 35When I print images, the quality is not good (Linux)
- 36Where can I download Brother iPrint&Scan application for Mac?
- 37My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 38The downloaded driver's name is different from my machine's name. (Linux)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 41Large characters are printed incorrectly. (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43I cannot send a fax using PC-FAX (Windows 10)
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45Print command (LPR) (Linux)
- 46When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 49Command List of brscan. (Linux)
- 50Delete a network scanner entry. (Linux)